How RavenousCreatures processes personal information in compliance with provincial Clean Water Acts and Canadian privacy law.
We collect information you submit through our contact and inquiry forms: name, email address, phone number, company name, and message content. We also collect technical data including IP address, browser type, device identifiers, and page interaction events via analytics services.
Submitted data is used to respond to your inquiry, provide project-specific engineering information, and maintain a record of correspondence. Technical data is used to improve site performance and diagnose access issues. We do not sell or rent personal information to third parties.
This site uses session cookies for form functionality and persistent cookies for analytics (page views, referral sources). You may disable cookies in your browser settings, but some form features may not work. We do not use advertising or cross-site tracking cookies.
Form submissions are retained for 24 months after the last correspondence. Analytics data is retained for 14 months. Data is stored on Canadian-based servers operated by our hosting provider. We use encryption in transit (TLS 1.2+) and restrict internal access to authorized personnel only.
We engage the following third parties to process data on our behalf: web hosting provider (Canada), email delivery service (Canada), and analytics platform (US, Privacy Shield certified). Each processor is contractually bound to process data only for the purposes we specify and to maintain appropriate security controls.
You may request access to, correction of, or deletion of your personal data at any time. To exercise these rights or withdraw consent, contact us at info@ravenouscreatures.com or call 1 (160) 480-9827. We will respond within 30 days. This policy was last updated March 2025.